Privacy Policy

1. Introduction & Overview

CloudCoreVix ("CloudCoreVix", "we", "us", or "our") operates the web application and API located at https://cloudcorevix.com. This Privacy Policy details how we collect, handle, protect, and process user data across our developer portal, cloud console, and autonomous runtime APIs.

2. Zero-Data Retention Model for AI Prompts

We adhere strictly to a Zero-Data Retention architecture for enterprise inference. Prompt payloads, model responses, and vector embeddings sent through the CloudCoreVix API are processed in volatile memory and are never logged permanently or used to train, fine-tune, or improve any public foundational AI models.

3. Information We Collect

• Account Data: Name, work email address, organization name, and billing credentials when signing up for CloudCoreVix.
• Technical Telemetry: Anonymized metrics such as API request counts, token latency benchmarks, error statuses, and bandwidth for capacity forecasting.
• Authentication Data: Cryptographic API keys and session verification tokens.

4. How We Use Information

We use collected account details solely to:

• Provision and authenticate API access keys and client sessions.
• Process payments and calculate monthly tier utilization.
• Deliver mission-critical system health and security notifications.
• Prevent denial-of-service (DoS) attempts and maintain 99.99% uptime.

5. Data Security & Encryption

All network communication with CloudCoreVix is enforced via Transport Layer Security (TLS 1.3). Static cached data and account credentials are encrypted using industry-standard AES-256-GCM algorithms.

6. GDPR & CCPA Rights

Under European GDPR and California CCPA regulations, you have full rights to request access, rectification, or complete deletion of your personal account information at any time without penalty.

7. Contact Our Data Protection Team

For privacy inquiries, data deletion requests, or Data Processing Addendum (DPA) execution, please contact our Data Protection Officer electronically: